How can we help you?
Our Customer service team are ready to assist you through our various service channels whether you are inside the kingdom or abroad. There are also many automated services which can be used without the need to talk to any agent and are available 24 hours.
Clients can easily file a complaint at Al Rajhi Capital through our various service channels. These channels register clients’ complaints in our Customer Relationship Management system where all complaints are saved during the screening process or after being resolved.
Our Customer Service representatives are ready to take your emails and calls from Sunday to Thursday between 8:30am to 4:30pm, and eTadwaul clients can contact customer service representatives directly from eTadawul’s “Message Center”