Contact us

How can we help you?

Our Customer service team are ready to assist you through our various service channels whether you are inside the kingdom or abroad. There are also many automated services which can be used without the need to talk to any agent and are available 24 hours.

Talk to us.

Al Rajhi Capital, Head Office
8467 King Fahd Road - Al Muruj Dist.
P.O. 5561. Postal Code 12263
Tel: +966 92000 5856
Fax: +966 11 4600 625

Some of our services available for your use

Make a complaint

Clients can easily file a complaint at Al Rajhi Capital through our various service channels. These channels register clients’ complaints in our Customer Relationship Management system where all complaints are saved during the screening process or after being resolved.

Investment Centers
Clients may visit one of Al Rajhi Capital’s investment centers around the Kingdom
Customer Service Center
Client may call the Customer Service Center and file the complaint through the Customer Service representative
Through the eTadawul website by clicking on (Message Center) after logging into the service, the client may file a complaint
By faxing details of the complaint through our fax number +966 11 4600625
Customer Service Reception Office
By visting the Customer Service representative issue’s the client’s complaint through the CRM system

Customer Service Center

Our Customer Service representatives are ready to take your emails and calls from Sunday to Thursday between 8:30am to 4:30pm, and eTadwaul clients can contact customer service representatives directly from eTadawul’s “Message Center

+966 92000 5856
+966 11 4600 625

Contact our PR team for media related inquiries.

Contact a representative for more information or media inquiries.

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