Print this page Send this Page Increase the Font Decrease the Font Image Map
Contact Us
 
By Calling the Customer Service number, you may execute investment transactions from your mobile or landline whether you are inside the kingdom or abroad. There are also many automated services which can be used without the need to talk to any agent and are available 24 hours.
 
 
Services available for your use:
• Viewing your investment account details
 
• Money transfers from your investment account automatically available 24 hours
 
• Requesting investment accounts statements
 
• General inquires about international and GCC equity trading
 
• Activate your subscriptions incase of facing technical difficulties in Al Rajhi Tadawul site and trading though text messages
 
• Inquires on IPOs (after the price offering is released)
 
• Inquires about the conditions and prices of provided services
 
• Subscription and redemption for the mutual funds units
 
• Transfers between funds
 
• Reviewing the price and evaluation of Mutual Funds units automatically without the need to talk to an agent, 24 hours
 
• Updating your information in "Know Your Client" application
 
• Activate your subscription and receive Support and activate your subscription in Tadawulaty application
 
• Submit your suggestions, requests and your complaints
 
 
Customer Service Center
Tel: +966 92000 5856 
Fax: +966 11 4600 625
E-Mail: customerservice@alrajhi-capital.com
 
Our Customer Service representatives are ready to take your calls from Sunday to Thursday 8:30 A.M to 4:30 P.M, and eTadwaul clients can contact the Customer Service representative directly during the daily trading session by clicking here.
 
 
Registration:
Call +966 92000 5856 and follow the easy registration steps. All what you need to register is a valid ATM card for your active Al Rajhi Bank account.
 
 
Make a complaint:
Clients can easily file a complaint at Al Rajhi Capital through several channels. These channels register clients’ complaint through the CRM system (Customer Relationship Management) where all complaints are saved during the screening process or after being resolved:
 
Investment Centers: Clients may visit one of Al Rajhi Capital’s investment centers around the Kingdom
 
Customer Service Center : Clients may call the Customer Service Center and file the complaint through the Customer Service representative
 
eTadawul:: Through the eTadawul website by clicking on (Message Center) after logging into the service, the client may file a complaint
 
Fax: By faxing details of the complaint through our fax number +966 11 4600625
 
Customer Service Reception Office in the main building: By visiting the Customer Service Reception Office, the Customer Service representative issue’s the client’s complaint through the CRM system
 
 
Al Rajhi Capital, Head Office:

King Fahad Branch Road - Al Muruj District.
P.O. Box 5561 Riyadh 11432, KSA
Tel: +966 92000 5856
Fax: +966 11 4600 625


Media and Public Relations:
​​
​​​​​​​

Follow Us On: